Your safety comes first

Your questions and our answers about our corona measures
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    The highest hygiene precautions have always been very important to us. Your safe and relaxing vacation is our top priority, so we reduced the maximum number of bathers. We wish you a carefree and relaxing break in the Therme Laa!

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YOUR CAREFREE HOLIDAY

The highest hygiene precautions have always been very important to us. Your safe and relaxing vacation is our top priority. We have worked out a extensive concept so that both are guaranteed.

Resort | Therme | SILENT SPA

1. When will the Therme Laa - Hotel & Silent Spa be open again?

It is to be anticipated, that the whole resort of Therme Laa - Hotel & Silent Spa will be open again on March 1st, 2021.

2. If I buy vouchers during the time when Therme Laa - Hotel & Silent Spa is closed: how does that affect their validity?

In order that you have enough time to use your purchased vouchers on site, we are extending their validity!
What this means for you: If you buy vouchers online or at the hotel reception until the Therme Laa reopens, the validity of these vouchers will automatically be additionally extended for 3 months.

3. My voucher expired between November 1st, 2020, and March 1st, 2021. Will it be extended?

Value- and service vouchers do not expire during this period - after all, you could not use them. The price guarantee (validity) of these vouchers is therefore automatically extended until June 30th, 2021! (except for advertising vouchers)

4. I celebrated my birthday or wedding anniversary between the 1st of November, 2020, and the 1st of March, 2021. Can I still use the promotions?

Just catch up on your personal holiday! If you can or could not celebrate your birthday or wedding anniversary due to the Corona restrictions (date between November 1st, 2020, and March 1st, 2021), we warmly invite you to do so by June 30th, 2021! Enjoy our wedding offer in the SILENT SPA with day entry for two people for the price of one or relax in the day spa for free on your birthday (day thermal entry without sauna). Just bring a copy of your ID or a copy of your wedding certificate.

5. Do all guests have to wear mouth and nose protection?

As part of the new measures taken by the federal government, which came into force on September 14th, 2020, our guests are obliged to wear face masks in all areas for safety reasons. Face masks are also required in the buffet area of ​​our restaurants (hotel, thermal baths, SILENT SPA), as well as for massage & cosmetic treatments. The entire bathing area including the sauna is excluded from this rule. We also ask you to keep a sufficient distance (at least 1 meter) from one another and from employees.

Together we are trying to further contain the spread of COVID-19 in Austria with these measures. Thank you for supporting us in this common cause!

 

6. What hygiene and safety measures have been taken for the guests?

The safety of our guests and our employees is our top priority. It goes without saying that all necessary safety and hygiene measures such as face masks for all employees, regular disinfection of contact areas in the resort (e.g. tables, bar, hotel reception, door handles and also key chains) complement our already very high hygiene standards.

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Dear guests,

due to the current coronavirus development and the ordinance of the federal government, we would like to inform you that our entire resort must remain closed until March 1st, 2021.

In the meantime, our online shop is available to you as usual: You can order vouchers or purchase them as Print@Home.

For questions and information, please do not hesitate to contact us Monday to Friday from 8:00 a.m. to 12:00 (noon) on +43 2522/84 700-733. We will keep you up to date on any changes to the current situation on our homepage and social networks.

We look forward to welcoming you again soon for a relaxing visit to Therme Laa - Hotel & Silent Spa!

Stay healthy and best regards from the beautiful Weinviertel
Your team at Therme Laa - Hotel & Silent Spa