Your safety comes first

Your questions and our answers about our corona measures
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    The highest hygiene precautions have always been very important to us. Your safe and relaxing vacation is our top priority, so we reduced the maximum number of bathers. We wish you a carefree and relaxing break in the Therme Laa!

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YOUR CAREFREE HOLIDAY

The highest hygiene precautions have always been very important to us. Your safe and relaxing vacation is our top priority. We have worked out a extensive concept so that both are guaranteed.

Resort

1. When is the resort open again?

Therme Laa - Hotel & Silent Spa will hopefully be open again on December 7th, 2020.

2. What hygiene and safety measures have been taken for the guests?

The safety of our guests and our employees is our top priority. It goes without saying that all necessary safety and hygiene measures such as face masks for all employees, regular disinfection of contact areas in the resort (e.g. tables, bar, hotel reception, door handles and also key chains) complement our already very high hygiene standards.

3. Do all guests have to wear mouth and nose protection?

As part of the new measures taken by the federal government, which came into force on September 14th, 2020, our guests are obliged to wear face masks in all areas for safety reasons. Face masks are also required in the buffet area of ​​our restaurants (hotel, thermal baths, SILENT SPA), as well as for massage & cosmetic treatments. The entire bathing area including the sauna is excluded from this rule. We also ask you to keep a sufficient distance (at least 1 meter) from one another and from employees.

Together we are trying to further contain the spread of COVID-19 in Austria with these measures. Thank you for supporting us in this common cause!

 

4. My voucher expired in November or December 2020. Will it be extended?

Value- and service vouchers do not expire during this period - after all, you could not use them. The price guarantee (validity) of these vouchers is therefore automatically extended until March 31, 2021! (except for advertising vouchers)

5. I celebrated my birthday or wedding anniversary in November or December 2020. Can I still use the promotions?

Just catch up on your personal holiday! If you can or could not celebrate your birthday or wedding anniversary due to the Corona restrictions (date between November 1st and December 31st, 2020), we warmly invite you to do so by March 31st, 2021! Enjoy our wedding offer in the SILENT SPA with day entry for two people for the price of one or relax in the day spa for free on your birthday (day thermal entry without sauna). Just bring a copy of your ID or a copy of your wedding certificate.

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TEMPORARY CLOSURE OF THERME LAA - HOTEL & SILENT SPA FROM NOVEMBER 3rd, 2020

Dear guests,

Due to the current developments regarding the spread of the coronavirus and the ordinance of the federal government, we would like to inform you that our entire resort will be closed from November 3rd - December 6th, 2020.

We look forward to welcoming you again from December 7th, 2020 and will be happy to accept your reservations from this point on. In the meantime, our online shop is still available to you as usual: You can order vouchers there or purchase them as Print@Home.

For questions and information, please do not hesitate to contact us Monday to Friday from 8:00 a.m. to 12:00 (noon). on +43 2522/84 700-733.

We will also keep you up to date on any changes to the current situation on our homepage and social networks. We look forward to welcoming you again soon for a relaxing visit to Therme Laa - Hotel & Silent Spa!

Stay healthy and best regards from the beautiful Weinviertel

Your team at Therme Laa - Hotel & Silent Spa