Travel and Enjoy

Vacation at Therme Laa

Cancellation policy

Bookings via daily rate can be cancelled free of charge until 06:00pm one day prior to arrival. If you cancel your reservation later or in case of noshows we charge 100% of the reservation amount.

Packages can be cancelled free of charge until 06:00pm five days prior to arrival. If you cancel your reservation later or in case of noshows we charge 100% of the reservation amount.

Not cancellable | not refundable: Non-refundable rates & Stay More Pay Less rates

 

Please find the valid GTCs here.

 

Let your travel insurance make sure nothing can go wrong

Have you ever booked a holiday only to have something unforeseen muddle up your plans? We know this can happen, and because we want you to have the best experience with us no matter what happen, we’d like to recommend you take out the great cancellation insurance “Hotelstorno Plus” offered by the “Europäische Reiseversicherung” travel insurance. You can easily sign up for it here.

 

HOTELSTORNO PLUS

To make sure you aren’t faced with cancellation fees, we recommend you sign up for “Hotelstorno-Plus“ cancellation insurance. You can find out what coverage includes and other bonus features offered in the PDF document below. There is even a possibility of booking your very own “private guardian angel”!

Should you have questions, please feel free to call us at +43 (0) 2522/ 84 700 733 or send us an e-mail to  hotel.reservierung@therme-laa.at

 

DOWNLOAD HOTELSTORNO

Hotelstorno Plus.pdf (238.5 KiB)
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GUESTINFORMATION as per 16.03.2020, 4:00 PM

The public spa areas are restricted and only open to hotel guests!

Due to the current corona virus development, the Therme Laa – Hotel & Silent Spa has decided to temporarily continue its hotel operations. This regulation applies from Friday, 13th of March until April 3rd. The public thermal spa areas of the resort as well as the Premium Day Spa SILENT SPA are closed during this period. Currently there are no more reservations accepted within the next days. 

With this measure, the Therme Laa – Hotel & Silent Spa follows the Ministry of Health's decree to prevent large crowds from converging in accordance with paragraph 15 of the Epidemic Act. The Therme Laa – Hotel & Silent Spa assumes social responsibility and thus makes a contribution to the implementation of the Federal Government's current efforts.

In order to protect the health of hotel guests, the Therme Laa – Hotel & Silent Spa has also taken a number of additional forced hygiene and information measures. This also includes the request to maintain the usual personal distance of 1 to 2 meters from other guests, and the clear indication that people with flu-like symptoms (cough, fever), with respiratory diseases, cardiovascular diseases or other more serious illnesses are currently discouraged from a visit.

The Therme Laa - Hotel & Silent Spa is in close contact with the authorities and experts and we are constantly evaluating other preventive measures. Therme Laa – Hotel & Silent Spa keeps you up to date on its preventive measures on its website.

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Therme Laa – Hotel & Silent Spa